You deal with the owners
Not an account manager who moves on next year. The family who owns the business is across every job, from the quote through to dispatch. When something needs deciding, you're talking to the person who can decide it.
Lochiel started in 1984 with one press in a garage in Ellerslie. Forty years on we're still in the same suburb, still owned and run by the same family, and still printing for businesses across New Zealand.
Not an account manager who moves on next year. The family who owns the business is across every job, from the quote through to dispatch. When something needs deciding, you're talking to the person who can decide it.
Design, print, finishing and dispatch all happen in the Ellerslie building. Fewer handovers, fewer surprises, tighter colour, and a schedule that doesn't hang on waiting for someone else's supplier to call back.
Four decades of printing for New Zealand businesses. Most of the time we can see the trouble in a job before it turns into one, and we've had plenty of practice keeping things moving when something changes late.
Not the whole story, just the bits that shaped how we work now.
Lochiel began with a single Heidelberg Platen letterpress. Every letter and every comma was picked out of a tray of lead type by hand and locked into place. Those trays are still in the factory.
Through the nineties the work kept getting bigger. Longer runs, more presses, a proper finishing floor. The business moved through a handful of premises before it found a building that fit, and that took the better part of a decade.
Clients running a lot of sites, franchise, hospitality and retail, kept asking whether we could hold the print and send it out as they needed it. We said yes often enough that we built a print management programme around it, and we run it for operators across the country now.
Offset, digital, large format, packaging, print management and dispatch, all out of one Ellerslie building. Same family. Same number to call.
If a job is due Friday, we're the ones losing sleep on Thursday night, not you.
If a file won't reproduce well, you'll hear about it from us before we go to plate. Better an awkward phone call than a bad print run.
A run of fifty business cards gets the same attention as a fifty thousand piece campaign. The press doesn't know the difference and the result shouldn't either.
Drop in if you'd like to see how a job runs, or just to put faces to the names. We'll walk you through the press floor.
A campaign, a launch, a one-off catalogue, a reorder you place every month. Tell us what it is and we'll work out how to make it and what it'll cost.